Before returning your order, please contact us.
You can email us direct at firstname.lastname@example.org
You must return the full order to us, unopened
Returns address :
OSSC Souvenirs SL
C/ Baza 2A-2ª
Once we have received the unopened returned order, we will arrange a refund to your payment card, minus a handling fee of €8.99. Alternatively, we can arrange a store credit.
Please note that refunds can take up to 28 working days to appear on your bank statement.