How to return an item

Before returning your order, please contact us.

You can email us direct at

You must return the full order to us, unopened 

Returns address :

OSSC Souvenirs SL
C/ Baza 2A-2ª 
Huercal Overa

Once we have received the unopened returned order, we will arrange a refund to your payment card, minus a handling fee of €8.99. Alternatively, we can arrange a store credit. 

Please note that refunds can take up to 28 working days to appear on your bank statement.

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