If you want to cancel your order, please contact us as soon as possible.
You can email us direct at firstname.lastname@example.org
As long as your order has not already been shipped, we will be able to cancel your order and refund your payment card.
If your order has already been shipped, you must return the order to us unopened.
Once we have received the unopened returned order, we will arrange a refund to your payment card, minus a handling fee of €8.99. Alternatively, we can arrange a store credit.
Please note that refunds can take up to 28 working days to appear on your bank statement.